Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Lanark | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Lanark is a GPhC registered online pharmacy weight loss clinic. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your information.

1. Who We Are

We are Pharmacy Weight Loss Lanark, an online pharmacy clinic serving patients in Lanark and across the UK. As a data controller, we are responsible for the personal information you provide to us when using our services. Our GPhC registration number is 9012511.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following types of information:

Personal details: Full name, date of birth, gender, and home address
Contact information: Email address and phone number
Health and medical information: Medical history, current medications, weight, BMI, and any relevant clinical data submitted during consultations
Payment information: Billing details processed securely through our payment provider
Technical data: IP address, browser type, and usage data collected when you visit our website

Health data is classified as special category data under UK GDPR. We process this data on the basis of providing healthcare treatment and with your explicit consent.

3. How We Use Your Data

We use your personal data for the following purposes:

To assess your suitability for weight loss treatments and issue prescriptions where clinically appropriate
To dispense and deliver medication to you, typically within 1 working day of pharmacist approval
To communicate with you about your treatment, orders, and follow-up care
To maintain accurate pharmacy records as required by GPhC regulations
To process payments securely
To improve our website and services
To comply with our legal and regulatory obligations

We will only contact you for marketing purposes if you have given us explicit consent to do so, and you may withdraw this consent at any time.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device. We use:

Essential cookies: Necessary for the website to function correctly
Analytics cookies: To understand visitor behaviour and improve our services
Functional cookies: To remember your preferences and personalise your experience

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

5. Sharing Your Data with Third Parties

We do not sell your personal data. We may share your information only in the following circumstances:

Healthcare professionals: Where clinically necessary, we may share relevant information with your GP or other healthcare providers involved in your care
Service providers: Trusted third parties who assist with payment processing, IT services, and secure data storage, all bound by strict confidentiality agreements
Regulatory and legal obligations: Where required by law, regulatory authorities such as the GPhC, or to protect the safety of patients

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of eight years in line with NHS and GPhC guidance, or longer where required by law. When data is no longer needed, it is securely deleted or anonymised.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is stored on secure, encrypted systems. Access to patient records is restricted to authorised clinical and administrative staff only.

8. Contact Us

If you have any questions about this privacy policy, wish to access your data, request a correction, withdraw consent, or raise a data-related concern, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Phone: (+44) 116 4646009

Email: info@pharmacyweightloss.co.uk

You also have the right to raise concerns with the relevant supervisory authority for data protection matters in the United Kingdom if you are not satisfied with how we have handled your information.